Senior Business Operations Analyst

Remote
Full Time
Mid Level

Location(s): Multi-state
Practice/Department: Finance
Internal Title: Senior Business Operations Analyst
Work Environment: Remote
Compensation: $90,000-$120,000 annually*

Dudek’s journey began in 1980 with a vision to serve Southern California’s water and wastewater agencies.
Today, we are a 100% employee-owned firm supporting clients nationwide and delivering projects that improve and protect the built and natural environments of communities throughout the United States. Our work has been recognized by leading industry organizations, and we’ve been honored with multiple national Top Workplace Awards.
Our employee-owners are unified by a singular commitment to supporting projects that address key societal issues, such as the transition to renewable energy, infrastructure hardening and repair, environmental protection, and community resilience.
Learn more about our award-winning culture, the benefits and perks of being a Dudekian, and the projects you will have the opportunity to shape.

Who You Are

As an employee-owner, you embrace accountability, working safely, and collaboration while thinking resourcefully and independently.
Like all Dudekians, you are curious and solution-oriented, with the ability to adapt quickly to changes and approach challenges with a spirit of innovation.

How You’ll Make an Impact

The Senior Business Operations Analyst plays a pivotal role in the Business Operations Group by ensuring that our business systems are optimized to support all financial and business functions. 
This role is ideal for a seasoned professional with ERP, HRIS, or CRM administration experience; a background in accounting, marketing, or professional services operations; hands-on change management chops; strong cross-functional collaboration skills; and a proven ability to drive projects that enhance systems, processes, and workflows.
The mission of the Business Operations Group is to deliver scalable, integrated solutions that empower our Practices and Firmwide Services teams to maximize revenue and operational efficiency through streamlined financial and operational processes.

Duties and Responsibilities

  • Serve as an administrator for Deltek Vantagepoint, Dayforce, Agiloft, iCIMS, and other business-critical platforms, maintaining system integrity, ensuring accurate data, and producing actionable insights to support operations.
  • Provide ongoing support for Vantagepoint CRM, proposal automation tools, and digital asset management systems, ensuring they effectively serve marketing and business development strategies.
  • Partner directly with teams across Marketing, Finance, Operations, IT, HR, Legal, and Business Development to optimize workflows, reporting, and integrations.
  • Lead system-related change management initiatives, including upgrades, data migrations, and cross-platform integrations—ensuring changes support compliance, user adoption, and business goals.
  • Develop custom reports, dashboards, and analytics that support marketing/BD strategies, financial planning, and operational decision-making.
  • Create and execute comprehensive test plans for upgrades and new implementations, ensuring minimal disruption and maximum benefit.
  • Act as a system escalation point for complex issues, delivering clear resolutions and proactive improvements.
  • Provide training and guidance to end users, especially in financial and CRM systems, to boost adoption and user confidence.
  • Mentor junior team members and lead by example in driving system enhancement, documentation, and knowledge sharing.
  • Stay ahead of industry trends and identify emerging technologies that can support firmwide operational performance.

Minimum Qualifications

  • Bachelor’s degree in Accounting, Finance, Business Administration, Marketing, or a related field; or equivalent experience.
  • Hands-on experience with Deltek Vantagepoint CRM, Dayforce, Agiloft, iCIMS, GovWin, or similar platforms strongly preferred.
  • Experience supporting marketing and business development systems, including CRM database, proposal automation, and BD dashboards.
  • Demonstrated success in cross-functional change management, project delivery, and system enhancement.
  • Advanced skills in financial reporting and analysis, with the ability to interpret business needs and build operational solutions.
  • Understanding of accounting and marketing principles, including billing, invoicing, reporting, and pipeline tracking.
  • Excellent analytical, communication, and problem-solving skills.
  • Experience with data visualization and reporting tools (e.g., Power BI).
Compensation: $90,000-$120,000 annually*
  • *Final agreed-upon compensation will be based on a variety of factors including, but not limited to, an individual’s related experience, education, certifications, skills, and work location. Successful candidates must pass a pre-employment drug test and background check prior to beginning employment.

Working Conditions
Environment

  • This job operates in a remote or office-based environment and this role routinely uses standard office equipment such as computers, phones, printers, etc.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. This job requires the following:
  • Working on a computer, sitting, or standing for long periods of time in an office or remote office setting.
  • Attending meetings, both in person and virtually, and speaking on the phone with peers, clients, etc.
  • Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Dudek is committed to creating a workplace where all employees, regardless of their background, feel valued, respected, and have equal opportunities to succeed. We believe that a diverse and inclusive workforce is essential to our business success, and we are dedicated to fostering a culture where everyone can thrive. We are committed to fair and equitable processes, based on merit, free from any discrimination.
Dudek is genuinely committed to equal employment opportunities within our company and on our project teams. Dudek is also committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Dudek’s operations and prohibits unlawful discrimination by any employee of Dudek, including supervisors and coworkers. Equal employment opportunities will be extended to all persons (including those with disability and veteran status) in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. Any employee who violates this policy and Dudek’s commitment to equal employment opportunities will be subject to disciplinary action.
Dudek is a U.S.-based employer. All positions are based in the United States and require U.S. work authorization.

 
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